Tines incident

Update/Get a JSON Resource API Endpoint Down

Major Resolved View vendor source →

Tines experienced a major incident on January 16, 2026, lasting 100d 8h. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 03:22 PM UTC
Resolved
Apr 26, 2026, 11:28 PM UTC
Duration
100d 8h
Detected by Pingoru
Jan 16, 2026, 03:22 PM UTC

Update timeline

  1. monitoring Jan 16, 2026, 03:22 PM UTC

    2026-01-16 14:30:00 UTC Operational [ Resolved ] First Detected: January 16, 2025 14:30 UTC Resolved January 16, 2025 15:12 UTC Impact: Tines Actions or direct API requests using either the Get or Update a JSON Resource API endpoints made via Tenant Owner Service Accounts failed with a 500 response code. Current Status: The issue has been resolved as of 15:12 UTC We apologize for any inconvenience this may cause. Please contact Tines support with any questions related to this issue.