Timely incident
Our team is working to resolve an issue preventing some users from accessing the People tab within Timely.
Resolved after 1 hour 14 minutes, affecting Current status by service (app.timelyapp.com), on September 20, 2023.
Our team has released a fix for the issue preventing some users from accessing the People Dashboard and "all users" section within Timely and have restored normal service. We appreciate all your patience as we’ve worked to get to the bottom of this concern! If you would experience any further issues or have additional questions please feel free to reach out to our Support Team at [email protected].
Affected components
Update timeline
- investigating Sep 20, 2023, 02:46 PM UTC
We’ve identified an issue affecting some Timely users’ ability to access the People Dashboard and "All Users" section. Our team is swiftly working towards a resolution and will post further updates here as they become available. We thank you for your patience and apologize for the hassle!
- resolved Sep 20, 2023, 04:00 PM UTC
Our team has released a fix for the issue preventing some users from accessing the People Dashboard and "all users" section within Timely and have restored normal service. We appreciate all your patience as we’ve worked to get to the bottom of this concern! If you would experience any further issues or have additional questions please feel free to reach out to our Support Team at [email protected].
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