TimeClock Plus incident

TimeClock Plus Automation Service Disruption

Minor Resolved View vendor source →

TimeClock Plus experienced a minor incident on August 11, 2025 affecting Prod06.tcplusondemand.com and Prod07.tcplusondemand.com and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 10:07 PM UTC
Resolved
Aug 11, 2025, 11:31 PM UTC
Duration
1h 24m
Detected by Pingoru
Aug 11, 2025, 10:07 PM UTC

Affected components

Prod06.tcplusondemand.comProd07.tcplusondemand.comProd25.tcplusondemand.comProd28.tcplusondemand.comProd31.tcplusondemand.comProd34.tcplusondemand.com

Update timeline

  1. investigating Aug 11, 2025, 10:07 PM UTC

    We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.

  2. identified Aug 11, 2025, 10:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2025, 11:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 11:31 PM UTC

    This incident has been resolved.