Tilroy incident

Product upload is not working

Notice Resolved View vendor source →

Tilroy experienced a notice incident on July 3, 2025 affecting Point Of Sale and E-commerce and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 12:52 PM UTC
Resolved
Jul 03, 2025, 02:38 PM UTC
Duration
1h 45m
Detected by Pingoru
Jul 03, 2025, 12:52 PM UTC

Affected components

Point Of SaleE-commerceData management and reporting

Update timeline

  1. investigating Jul 03, 2025, 12:52 PM UTC

    We receive messages about problems with product uploads. This is under investigation.

  2. monitoring Jul 03, 2025, 12:58 PM UTC

    A fix has been implemented, we are processing the backlog.

  3. resolved Jul 03, 2025, 02:38 PM UTC

    This incident has been resolved.