Tilroy incident

Reports of searches not showing up recent data

Notice Resolved View vendor source →

Tilroy experienced a notice incident on December 3, 2025 affecting Point Of Sale and Data management and reporting, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 01:37 PM UTC
Resolved
Dec 03, 2025, 03:22 PM UTC
Duration
1h 44m
Detected by Pingoru
Dec 03, 2025, 01:37 PM UTC

Affected components

Point Of SaleData management and reporting

Update timeline

  1. investigating Dec 03, 2025, 01:37 PM UTC

    We are notified that searching for recent data does not always return the expected results. We are investigating the issue.

  2. identified Dec 03, 2025, 02:34 PM UTC

    The issue has been identified

  3. monitoring Dec 03, 2025, 02:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2025, 03:22 PM UTC

    This incident has been resolved.