Tilroy incident

Reports of delay in processing of stock and etickets

Notice Resolved View vendor source →

Tilroy experienced a notice incident on December 12, 2025 affecting Point Of Sale and E-commerce and 1 more component, lasting 18h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 01:43 PM UTC
Resolved
Dec 13, 2025, 08:31 AM UTC
Duration
18h 47m
Detected by Pingoru
Dec 12, 2025, 01:43 PM UTC

Affected components

Point Of SaleE-commerceData management and reporting

Update timeline

  1. investigating Dec 12, 2025, 01:43 PM UTC

    We are aware that the processing of stock and etickets has a delay. This is under investigation.

  2. investigating Dec 12, 2025, 02:29 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 12, 2025, 04:15 PM UTC

    We would like to inform you that the stock and e-tickets will be processed, it's is only a delay. We continue to investigate

  4. resolved Dec 13, 2025, 08:31 AM UTC

    This incident has been resolved.