Tilroy incident

An error message is displayed when processing goods receipts in store.

Notice Resolved View vendor source →

Tilroy experienced a notice incident on October 20, 2025 affecting Point Of Sale and Data management and reporting, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 12:59 PM UTC
Resolved
Oct 20, 2025, 02:44 PM UTC
Duration
1h 44m
Detected by Pingoru
Oct 20, 2025, 12:59 PM UTC

Affected components

Point Of SaleData management and reporting

Update timeline

  1. identified Oct 20, 2025, 12:59 PM UTC

    Customers are encountering an error message when processing goods receipts in store. However the transfer completes successfully, and the goods receipt is finalized without any problem. Our team is actively investigating and expects to deploy a fix later today. We apologize for any inconvenience and appreciate your patience.

  2. resolved Oct 20, 2025, 02:44 PM UTC

    This incident has been resolved.