Tidio had 6 outages in the last 2 years totaling 130h 6m of downtime — averaging 0.2 incidents per month.
There were 6 Tidio outages since August 26, 2024 totaling 130h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Meta has reported issues affecting some of their business products, including WhatsApp, Facebook, and Instagram. You can follow live updates directly from Meta on their status page here: https://metastatus.com/
Meta has resolved the issues affecting their business products, including WhatsApp, Facebook, and Instagram. All services are now fully restored and operating normally.
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
A third party service is currently monitoring the situation - a fix has been implemented and they are monitoring the results. We are observing mixed outcomes for our users and appreciate your patience as we work to resolve this.
Everything is back up and running. Thank you for your patience
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
The service should be fully operational now, we'll continue monitoring it.
This incident has been resolved, services are fully operational.
We are currently investigating an issue that occurs for some users using tickets in Tidio. We’ll have more information soon.
We've identified the issue with one of the 3rd party services. We're working on this as we speak.
The issue impacts all types of email send-outs from Tidio; however, it is only partial, and the majority of emails are expected to be delivered successfully. We continue working on the fix.
A solution is currently being implemented on the third party's end, and we are actively monitoring the situation. We appreciate your patience.
The affected component is now operational. Thank you.