Tidio incident

Degraded performance for some users

Minor Resolved View vendor source →
Started
Apr 09, 2026, 02:35 PM UTC
Resolved
Apr 09, 2026, 04:43 PM UTC
Duration
2h 8m
Detected by Pingoru
Apr 09, 2026, 02:35 PM UTC

Affected components

Web & Desktop applicationAPI

Update timeline

  1. investigating Apr 09, 2026, 02:35 PM UTC

    We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

  2. monitoring Apr 09, 2026, 03:22 PM UTC

    The service should be fully operational now, we'll continue monitoring it.

  3. resolved Apr 09, 2026, 04:43 PM UTC

    This incident has been resolved, services are fully operational.

Looking to track Tidio downtime and outages?

Pingoru polls Tidio's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Tidio reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Tidio alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Tidio for free

5 free monitors · No credit card required