Tidio incident

Connectivity issues for some users

Minor Resolved View vendor source →

Tidio experienced a minor incident on December 8, 2020 affecting WebSocket, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2020, 05:56 PM UTC
Resolved
Dec 08, 2020, 06:33 PM UTC
Duration
36m
Detected by Pingoru
Dec 08, 2020, 05:56 PM UTC

Affected components

WebSocket

Update timeline

  1. investigating Dec 08, 2020, 05:56 PM UTC

    We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

  2. investigating Dec 08, 2020, 06:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 08, 2020, 06:33 PM UTC

    This incident has been resolved.