Tidio incident

Mailing issues for some users

Major Resolved View vendor source →

Tidio experienced a major incident on June 9, 2022 affecting Web & Desktop application, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 01:17 PM UTC
Resolved
Jun 09, 2022, 07:40 PM UTC
Duration
6h 22m
Detected by Pingoru
Jun 09, 2022, 01:17 PM UTC

Affected components

Web & Desktop application

Update timeline

  1. investigating Jun 09, 2022, 01:17 PM UTC

    We are currently investigating a mailing issue that occurs for some users. We’ll have more information soon.

  2. resolved Jun 09, 2022, 07:40 PM UTC

    This incident has been resolved.