Tidio incident

Connectivity issues for some users

Critical Resolved View vendor source →

Tidio experienced a critical incident on July 20, 2022 affecting API, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 03:39 PM UTC
Resolved
Jul 20, 2022, 04:38 PM UTC
Duration
59m
Detected by Pingoru
Jul 20, 2022, 03:39 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 20, 2022, 03:39 PM UTC

    We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

  2. resolved Jul 20, 2022, 04:38 PM UTC

    This incident has been resolved.