Tidio incident

Connectivity issues in the chat admin panel

Minor Resolved View vendor source →

Tidio experienced a minor incident on October 24, 2022 affecting Web & Desktop application and API, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2022, 10:47 AM UTC
Resolved
Oct 24, 2022, 12:09 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 24, 2022, 10:47 AM UTC

Affected components

Web & Desktop applicationAPI

Update timeline

  1. investigating Oct 24, 2022, 10:47 AM UTC

    We're investigating a connectivity problem with new conversations in the chat admin panel.

  2. resolved Oct 24, 2022, 12:09 PM UTC

    This incident has been resolved.