Tidio experienced a minor incident on October 24, 2022 affecting Web & Desktop application, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Web & Desktop application
Update timeline
- identified Oct 24, 2022, 02:17 PM UTC
We are currently experiencing a connectivity issue. Our developers have already identified the cause, and it should take 1-2 hours to fix. We're extremely sorry about the inconvenience!
- monitoring Oct 24, 2022, 02:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 24, 2022, 03:12 PM UTC
This incident has been resolved.