Tidio incident

Connectivity issues for some users

Notice Resolved View vendor source →

Tidio experienced a notice incident on July 28, 2021, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2021, 08:12 AM UTC
Resolved
Jul 28, 2021, 09:20 AM UTC
Duration
1h 7m
Detected by Pingoru
Jul 28, 2021, 08:12 AM UTC

Update timeline

  1. investigating Jul 28, 2021, 08:12 AM UTC

    We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.

  2. monitoring Jul 28, 2021, 08:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2021, 09:20 AM UTC

    This incident has been resolved.