Update timeline
- identified Apr 19, 2026, 10:33 AM UTC
Some card payments may fail even if funds are available. Please don't retry declined transactions until we've fixed this. We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience. For urgent assistance, tap ‘Support’ in the app."
- resolved Apr 20, 2026, 08:46 AM UTC
This incident has been resolved.
Looking to track Tide downtime and outages?
Pingoru polls Tide's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Tide reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Tide alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Tide for free
5 free monitors · No credit card required