Update timeline
- investigating Apr 27, 2026, 12:01 PM UTC
Some card payments may fail even if funds are available. You can retry declined transactions. ATM withdrawals are also affected. We're getting card payments back to normal. Thanks for your patience and we apologise for the inconvenience. For urgent assistance, tap ‘Support’ in the app.
- identified Apr 29, 2026, 08:34 AM UTC
Some members couldn't deposit cash, but we've resolved this - Post Office deposits should be working as normal again. Thanks for your patience, and we’re sorry for any inconvenience caused.
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