Tide incident

Onboarding and account recovery for Tide UK is currently unavailable

Notice Resolved View vendor source →

Tide experienced a notice incident on July 1, 2025, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 08:18 AM UTC
Resolved
Jul 01, 2025, 09:35 AM UTC
Duration
1h 17m
Detected by Pingoru
Jul 01, 2025, 08:18 AM UTC

Update timeline

  1. investigating Jul 01, 2025, 08:18 AM UTC

    You may not be able to create a new account or recover an existing one. We're fixing this As soon as we resolve the issue, we’ll confirm on this page. We're sorry for the inconvenience. Tap 'Support' in the app or email [email protected] if you need urgent help.

  2. resolved Jul 01, 2025, 09:35 AM UTC

    Issue resolve: Onboarding and account recovery for Tide UK. You can now recover your account or create a new one normally. Thank you for giving us the time to resolve this.