Tide incident

Member support chat and phone lines unavailable

Notice Resolved View vendor source →

Tide experienced a notice incident on August 29, 2025, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 05:53 PM UTC
Resolved
Aug 29, 2025, 06:03 PM UTC
Duration
10m
Detected by Pingoru
Aug 29, 2025, 05:53 PM UTC

Update timeline

  1. identified Aug 29, 2025, 05:53 PM UTC

    The support chat and phone lines are currently not working as they should. We will update here as soon as they are available again!

  2. resolved Aug 29, 2025, 06:03 PM UTC

    The issue is resolved and all support line are available as normal again!