Tidal Control incident
From compliance roadbumps to ISO 27001 with confidence: The story of Fledger.ai
Resolved on July 23, 2026.
Fledger, the Hague-based legal tech company behind AI assistant LISA, got stuck for more than 6 months in its ISO 27001 project with a well-known American platform: progress bars moved, but the support stayed generic. Through the Breaking Barriers programme run by AIC4NL they switched to Tidal Control with guidance from implementation partner Riskwork, who carried over the existing work instead of starting again. Fledger achieved certification thanks to people and technology coming together and successfully taking them to their goals.
Update timeline
- resolved Jul 23, 2026, 07:00 AM UTC
Fledger, the Hague-based legal tech company behind AI assistant LISA, got stuck for more than 6 months in its ISO 27001 project with a well-known American platform: progress bars moved, but the support stayed generic. Through the Breaking Barriers programme run by AIC4NL they switched to Tidal Control with guidance from implementation partner Riskwork, who carried over the existing work instead of starting again. Fledger achieved certification thanks to people and technology coming together and successfully taking them to their goals.
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