Ticketmatic incident

Web sales down for some accounts

Resolved after 57 minutes, on July 5, 2017.

monitoring Jul 05, 2017, 08:21 AM UTC

Rollback is completed, functionality is restored. We keep monitoring this.

Started
Jul 05, 2017, 08:15 AM UTC
Resolved
Jul 05, 2017, 09:13 AM UTC
Duration
57m
Detected by Pingoru
Jul 05, 2017, 08:15 AM UTC

Update timeline

  1. identified Jul 05, 2017, 08:15 AM UTC

    Due to a failed deployment, web sales is down for some accounts. We are rolling back to the previous version.

  2. monitoring Jul 05, 2017, 08:21 AM UTC

    Rollback is completed, functionality is restored. We keep monitoring this.

  3. resolved Jul 05, 2017, 09:13 AM UTC

    This incident has been resolved.

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