Ticketleap incident

Brief Outages- Mobile CMS

Minor Resolved View vendor source →

Ticketleap experienced a minor incident on December 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 03:30 PM UTC
Resolved
Dec 16, 2025, 03:30 PM UTC
Duration
—
Detected by Pingoru
Dec 16, 2025, 03:30 PM UTC

Update timeline

  1. resolved Dec 16, 2025, 07:54 PM UTC

    The Mobile CMS experienced brief outages at approximately 10:21 AM EST and 10:29 AM EST, each lasting a few seconds. The issue was due to a performance bottleneck in our user-state data model for ticket-based audiences. During these windows, CMS users may have encountered slowness or temporary downtime. We have identified and planned improvements to help prevent future occurrences.