Ticketleap experienced a major incident on October 7, 2026, lasting 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 07, 2026, 01:18 PM UTC
Activations platform (APIs, Public Web Activations, Admin CMS) suffered from degraded availability between 8:08 - 8:52 AM EDT related to an internal DNS issue with our services. The availability issue was resolved, and investigation for complete root cause and additional mitigation is under way.
- identified Oct 07, 2026, 01:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2026, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 01:19 PM UTC
This incident has been resolved.