Thycotic incident

Delinea Cloud Suite Mobile App Authenticator Issues

Minor Ongoing View vendor source →

Thycotic is currently experiencing a minor incident affecting Privileged Access Service / Cloud Suite and Privileged Access Service / Cloud Suite and 1 more component, which began 3d ago. The vendor's full update timeline is below.

Started
Sep 28, 2026, 09:35 PM UTC
Resolved
Ongoing
Duration
● 2d 14h
Detected by Pingoru
Sep 28, 2026, 09:35 PM UTC

Affected components

Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite

Update timeline

  1. investigating Sep 28, 2026, 09:35 PM UTC

    We are investigating intermittent reports of issues with the Delinea Mobile App's Authenticator functionality working as expected post 26.2 Deployment. If you are experiencing this issue, please use other MFA options until we are able to resolve this issue. Our team is actively investigating and will provide an update when one is available.

  2. identified Sep 29, 2026, 07:53 PM UTC

    The issue has been identified and a fix is being worked on. The fix will require a new deployment during a weekend maintenance window. In the meantime, please refer to the below KB Article for details on the issue and ways to workaround it. https://support.delinea.com/s/article/1790702420275 Thanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.