Thycotic incident

Delinea Cloud Suite 26.1 Upgrade to 26.2 on Pod34 and Pod52

Maintenance Resolved View vendor source →

Thycotic performed scheduled maintenance on September 26, 2026 affecting Privileged Access Service / Cloud Suite and Privileged Access Service / Cloud Suite, lasting 3h 4m. The full update timeline is below.

Started
Sep 26, 2026, 06:35 PM UTC
Resolved
Sep 26, 2026, 09:40 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 26, 2026, 06:35 PM UTC

Affected components

Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite

Update timeline

  1. investigating Sep 26, 2026, 06:35 PM UTC

    After reviewing deployment validation and logs from the Cloud Suite Upgrade to 26.2, it was noted some automated steps did not complete successfully on Pod34 and Pod52. These issues do not appear to be customer impacting at this time. We are reviewing the errors and will provide an update on a new maintenance window to complete these deployments as soon as possible. All other pods and environments have been upgraded successfully. Thanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.

  2. resolved Sep 26, 2026, 09:40 PM UTC

    We’re pleased to inform you that the issue preventing completing the deployment of pod34 and pod52 has been resolved. Both pods have been deployed and are now running on 26.2. We apologize for any inconvenience this issue may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.