Affected components
Update timeline
- identified Mar 11, 2026, 08:27 PM UTC
Discovered: 2:50pm CT Resolved: 5:00pm CT Impacted Product: ThryvPay Affected Feature: All features What does this mean for you? Users are unable to access the ThryvPay platform at this time. Users will get an error screen when attempting to access the ThryvPay platform. Business Center users who utilize ThryvPay as their payment processor may experience issues with processing customer payments at this time. Include Geographic Scope: All ThryvPay users Current Workaround: No available workaround at this time. If one becomes available this section will be updated. We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 4:30pm CT
- monitoring Mar 11, 2026, 09:19 PM UTC
A fix has been implemented and we are seeing the ThryvPay platform return to functioning normally. We will continue to monitor for any further disruptions.
- resolved Mar 11, 2026, 10:00 PM UTC
This incident is fully resolved.
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