ThriveCart experienced a minor incident on September 23, 2024, lasting 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 23, 2024, 04:30 PM UTC
Affects: Sales pages, account dashboards, Learn student access Symptoms: ThriveCart is experiencing slow access of our sales pages and account dashboards. Payment processing remains unaffected. Resolved: Limited reports of slow loading dashboards throughout the week, sometimes resulting in 504 errors where the page did not load at all. The development team was able to identify and resolve the source of this slowdown and dashboard speed should be back to normal now.