ThriveCart experienced a notice incident on October 3, 2024 affecting Account Login & Dashboard, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login & Dashboard
Update timeline
- resolved Oct 03, 2024, 10:38 AM UTC
Affected Areas: Accounts, dashboards, sales pages, Learn Cause: Intermittent server issue as a result of the Ubuntu security patch update on the 2nd October, 2024. Work around: Refreshing any affected page(s) cleared the issue. -- Incident Start: 6:37am UTC Incident End: 7:40am UTC