ThriveCart experienced a minor incident on October 15, 2024 affecting Account Login & Dashboard, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login & Dashboard
Update timeline
- monitoring Oct 15, 2024, 04:05 PM UTC
Affects: Account Dashboard Symptoms: Delayed access to account dashboard, resulting in 504 errors Next steps: Our developers noted a temporary 3 minute delay in database access, resulting in timeouts. The issue has been resolved and the team is monitoring the status.
- resolved Oct 15, 2024, 04:38 PM UTC
This incident has been resolved.