ThriveCart incident

Degraded Service

Notice Resolved View vendor source →

ThriveCart experienced a notice incident on October 17, 2024 affecting Account Login & Dashboard and Cart Pages & Sales Pages and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 02:53 PM UTC
Resolved
Oct 17, 2024, 03:03 PM UTC
Duration
10m
Detected by Pingoru
Oct 17, 2024, 02:53 PM UTC

Affected components

Account Login & DashboardCart Pages & Sales PagesLearn

Update timeline

  1. resolved Oct 17, 2024, 03:06 PM UTC

    For approximately 10 minutes (from 14:53 UTC -> 15:03 UTC) we experienced some slow processing times that resulted in some users experiencing 504 errors intermittently. Our developers have resolved this issue and are continuing to monitor.