ThriveCart incident

Degraded Service

Minor Resolved View vendor source →

ThriveCart experienced a minor incident on January 21, 2025 affecting Cart Pages & Sales Pages, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 06:41 PM UTC
Resolved
Jan 21, 2025, 06:58 PM UTC
Duration
16m
Detected by Pingoru
Jan 21, 2025, 06:41 PM UTC

Affected components

Cart Pages & Sales Pages

Update timeline

  1. investigating Jan 21, 2025, 06:41 PM UTC

    Developers are investigating an issue where the coupon field is missing from the checkout. Purchases and payment processing remains unaffected.

  2. resolved Jan 21, 2025, 06:58 PM UTC

    This incident has been resolved.