ThriveCart experienced a minor incident on October 3, 2025 affecting Account Login & Dashboard, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login & Dashboard
Update timeline
- investigating Oct 03, 2025, 11:42 AM UTC
Affects: Reporting, there is a discrepancy between the Dashboard data and Transactions area. Symptoms: Transactions are being processed into ThriveCart, and tracked into the main transactions area, however the Dashboard page and reporting pages are under reporting data. Next Steps: We are currently investigating this issue.
- resolved Oct 03, 2025, 03:45 PM UTC
This incident has been resolved.