ThriveCart experienced a minor incident on November 25, 2025, lasting 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 26, 2025, 03:00 PM UTC
Resolved - We experienced an incident lasting approximately 1 hour, between 11:50-12:58 CST. Payments continued to process normally on all payment platforms, and customers were still able to see their order confirmations. However, some orders may have been slower than usual to process, and/or not have been fully recorded in our internal system. All services have since returned to normal operation.