ThriveCart experienced a notice incident on May 1, 2026, lasting 5h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 01, 2026, 05:09 PM UTC
Checkout Success Page Errors Between 10:30 UTC and 15:50 UTC, we observed a series of intermittent network issues, which prevented some checkouts from verifying a successful purchase. This resulted in an error screen being shown to a small amount of customers, instead of the purchase confirmation screen. We will review the on-screen messaging to not cause alarm if there are future instances. Impact: This was intermittent Customers still received invoices and fulfilment ran No financial impact has been observed