Threekit Outage History
Threekit is up right nowPingoru has recorded 29 incidents for Threekit: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Notice July 13, 2026 Elevated error rates in Admin-FTS when retrieving asset and cas information –
Started Jul 13, 2026, 07:00 PM UTC· resolved Jul 13, 2026, 07:00 PM UTC
- resolved Jul 13, 2026, 09:04 PM UTC
We observed an increase in error rates on our backend for requests to retrieve asset and cas information via the API. We identified an issue in a backend component causing our services to restart unnecessarily. This has been fixed and the error rate has recovered.
Critical December 5, 2025 Service Outage 22m Production, Preview, Render Service, Render Service and 5 more
Started Dec 05, 2025, 09:01 AM UTC· resolved Dec 05, 2025, 09:24 AM UTC
- investigating Dec 05, 2025, 09:01 AM UTC
Due to a Cloudflare outage all services on preview and admin-fts are down https://www.cloudflarestatus.com/
- monitoring Dec 05, 2025, 09:15 AM UTC
Cloudflare has implemented a fix and the services are back online
- resolved Dec 05, 2025, 09:24 AM UTC
This incident has been resolved.
Minor June 30, 2025 WebGL GPU Rendering in Preview Unavailable 21h 59m Render Service
Started Jun 30, 2025, 08:54 PM UTC· resolved Jul 01, 2025, 06:53 PM UTC
- identified Jun 30, 2025, 08:54 PM UTC
Threekit has identified an issue with scheduling WebGL jobs in Preview using GPUs. Organizations who use GPUs will see a delay in render starting or it will not start at all. Non-GPU based jobs are not affected.
- identified Jun 30, 2025, 10:57 PM UTC
Threekit is working with our upstream provider for the final resolution of this issue. Further updates will cease until there is a change in status.
- resolved Jul 01, 2025, 06:53 PM UTC
This incident has been resolved.
Minor June 12, 2025 Upstream Dependencies Outage 4h 17m Production, Preview, Porter Hosting, Render Service and 6 more
Started Jun 12, 2025, 07:27 PM UTC· resolved Jun 12, 2025, 11:44 PM UTC
- monitoring Jun 12, 2025, 07:27 PM UTC
Multiple upstream dependencies used by Threekit to provide services are currently experiencing issues. Threekit is currently monitoring the status of these dependencies
- resolved Jun 12, 2025, 11:44 PM UTC
The incident appears to be resolved from upstream.
Notice April 9, 2025 Prevew branching writes are not available 23m Branching
Started Apr 09, 2025, 03:55 PM UTC· resolved Apr 09, 2025, 04:18 PM UTC
- investigating Apr 09, 2025, 03:55 PM UTC
We are currently investigating an issue in Preview where writes to branching-enabled orgs are not working.
- resolved Apr 09, 2025, 04:18 PM UTC
This incident has been resolved.
Minor February 27, 2025 Preview Fast Compositor 3h 28m Preview
Started Feb 27, 2025, 05:06 PM UTC· resolved Feb 27, 2025, 08:34 PM UTC
- investigating Feb 27, 2025, 05:06 PM UTC
We are currently investigating an issue with Fast-Compositor in Preview. Updates soon to follow.
- resolved Feb 27, 2025, 08:34 PM UTC
This incident has been resolved.
Major November 20, 2024 Preview WebGL/Fast Compositor Renders and Platform Player 38m Preview, Render Service
Started Nov 20, 2024, 09:51 PM UTC· resolved Nov 20, 2024, 10:30 PM UTC
- identified Nov 20, 2024, 09:51 PM UTC
Users attempting to render WebGL or Fast Compositor Renders will experience issues loading the player. Users attempting to view assets in-platform will also experience issues loading the player. The issue has been identified and a fix is being prepared.
- monitoring Nov 20, 2024, 10:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2024, 10:30 PM UTC
This incident has been resolved.