Threekit incident

Elevated error rates in Admin-FTS when retrieving asset and cas information

Notice Resolved View vendor source →

Threekit experienced a notice incident on July 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 07:00 PM UTC
Resolved
Jul 13, 2026, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jul 13, 2026, 07:00 PM UTC

Update timeline

  1. resolved Jul 13, 2026, 09:04 PM UTC

    We observed an increase in error rates on our backend for requests to retrieve asset and cas information via the API. We identified an issue in a backend component causing our services to restart unnecessarily. This has been fixed and the error rate has recovered.