Threekit incident
Preview WebGL/Fast Compositor Renders and Platform Player
Major Vendor's status page →
Resolved after 38 minutes, affecting Preview and Render Service, on November 20, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
PreviewRender Service
Update timeline
- identified Nov 20, 2024, 09:51 PM UTC
Users attempting to render WebGL or Fast Compositor Renders will experience issues loading the player. Users attempting to view assets in-platform will also experience issues loading the player. The issue has been identified and a fix is being prepared.
- monitoring Nov 20, 2024, 10:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2024, 10:30 PM UTC
This incident has been resolved.
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