Resolved after 21 hours 59 minutes, affecting Render Service, on June 30, 2025.
Threekit is working with our upstream provider for the final resolution of this issue. Further updates will cease until there is a change in status.
Affected components
Render Service
Update timeline
- identified Jun 30, 2025, 08:54 PM UTC
Threekit has identified an issue with scheduling WebGL jobs in Preview using GPUs. Organizations who use GPUs will see a delay in render starting or it will not start at all. Non-GPU based jobs are not affected.
- identified Jun 30, 2025, 10:57 PM UTC
Threekit is working with our upstream provider for the final resolution of this issue. Further updates will cease until there is a change in status.
- resolved Jul 01, 2025, 06:53 PM UTC
This incident has been resolved.
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