Threekit experienced a minor incident on June 30, 2025 affecting Render Service, lasting 21h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Render Service
Update timeline
- identified Jun 30, 2025, 08:54 PM UTC
Threekit has identified an issue with scheduling WebGL jobs in Preview using GPUs. Organizations who use GPUs will see a delay in render starting or it will not start at all. Non-GPU based jobs are not affected.
- identified Jun 30, 2025, 10:57 PM UTC
Threekit is working with our upstream provider for the final resolution of this issue. Further updates will cease until there is a change in status.
- resolved Jul 01, 2025, 06:53 PM UTC
This incident has been resolved.