Threekit incident

Preview Environment Outage

Resolved after 1 hour 10 minutes, affecting Preview and Render Service, on November 16, 2021.

resolved Nov 16, 2021, 07:23 PM UTC

We have monitored the issue with Google Cloud Platform, and our Preview Environment is confirmed to be fully operational again. More information on the incident can be found from Google here: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

Started
Nov 16, 2021, 06:12 PM UTC
Resolved
Nov 16, 2021, 07:23 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 16, 2021, 06:12 PM UTC

Affected components

PreviewRender Service

Update timeline

  1. monitoring Nov 16, 2021, 06:12 PM UTC

    We identified an issue with Google Cloud Platform causing our Preview Environment to be unresponsive. At this time we are beginning to see services restoring. The Threekit Team will continue to monitor our environments closely until an all-clear has been received from Google.

  2. resolved Nov 16, 2021, 07:23 PM UTC

    We have monitored the issue with Google Cloud Platform, and our Preview Environment is confirmed to be fully operational again. More information on the incident can be found from Google here: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

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