Threekit incident

WebGL Renders Offline in Preview

Resolved after 1 day 1 hour, affecting Preview and Render Service and 1 more, on June 22, 2023.

monitoring Jun 22, 2023, 10:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 22, 2023, 06:10 PM UTC
Resolved
Jun 23, 2023, 07:20 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 22, 2023, 06:10 PM UTC

Affected components

PreviewRender ServiceAR ServiceConfiguration Service

Update timeline

  1. identified Jun 22, 2023, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 22, 2023, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2023, 07:20 PM UTC

    This incident has been resolved.

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