Threekit incident

Preview Application Unresponsive and 524 Errors

Resolved after 16 hours 25 minutes, affecting Preview and Render Service and 1 more, on November 16, 2023.

monitoring Nov 16, 2023, 10:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 16, 2023, 09:41 PM UTC
Resolved
Nov 17, 2023, 02:07 PM UTC
Duration
16h 25m
Detected by Pingoru
Nov 16, 2023, 09:41 PM UTC

Affected components

PreviewRender ServiceAR ServiceConfiguration Service

Update timeline

  1. investigating Nov 16, 2023, 09:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 16, 2023, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2023, 02:07 PM UTC

    This incident has been resolved.

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