ThreatLocker incident

Policies Targeting Entra Groups Not Applying as Expected

Notice Resolved View vendor source →

ThreatLocker experienced a notice incident on January 23, 2026, lasting 11h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 12:15 PM UTC
Resolved
Jan 24, 2026, 12:00 AM UTC
Duration
11h 45m
Detected by Pingoru
Jan 23, 2026, 12:15 PM UTC

Update timeline

  1. investigating Jan 23, 2026, 12:15 PM UTC

    We’ve received reports that policies using Entra groups for user targeting have stopped working across multiple instances. We are actively investigating the root cause and will update this status as soon as possible. Thank you for your patience while we work through this issue.

  2. identified Jan 23, 2026, 01:42 PM UTC

    The issue has been identified, and we are beginning to roll out the fixes for those impacted. Once again, we appreciate your patience while we work through this issue.

  3. monitoring Jan 23, 2026, 03:27 PM UTC

    The solutions have been deployed to all impacted parties. We are actively reviewing and monitoring the situation throughout the day to confirm stability and functionality. This post will be updated once everything is confirmed to be fully operational and stable.

  4. resolved Jan 24, 2026, 12:00 AM UTC

    The issue has been confirmed as resolved. All systems are up and running and functioning as intended.