ThreatLocker experienced a minor incident on April 20, 2026 affecting Portal [Instance A], lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Portal [Instance A]
Update timeline
- investigating Apr 20, 2026, 12:59 AM UTC
We have recieved reports that some customers are unable to log into the Portal login page. Please use the beta login page at beta.threatlocker.com if you are affected, until further notice
- identified Apr 20, 2026, 01:11 AM UTC
The cause has been identified and is being addressed
- resolved Apr 20, 2026, 01:14 AM UTC
This issue is now resolved. If you have any problems logging in please come into a livechat from the login page