ThreatLocker incident

Portal Login Issues

Minor Resolved View vendor source →
Started
Apr 20, 2026, 12:59 AM UTC
Resolved
Apr 20, 2026, 01:14 AM UTC
Duration
14m
Detected by Pingoru
Apr 20, 2026, 12:59 AM UTC

Affected components

Portal [Instance A]

Update timeline

  1. investigating Apr 20, 2026, 12:59 AM UTC

    We have recieved reports that some customers are unable to log into the Portal login page. Please use the beta login page at beta.threatlocker.com if you are affected, until further notice

  2. identified Apr 20, 2026, 01:11 AM UTC

    The cause has been identified and is being addressed

  3. resolved Apr 20, 2026, 01:14 AM UTC

    This issue is now resolved. If you have any problems logging in please come into a livechat from the login page

Looking to track ThreatLocker downtime and outages?

Pingoru polls ThreatLocker's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when ThreatLocker reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track ThreatLocker alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring ThreatLocker for free

5 free monitors · No credit card required