ThousandEyes incident

Issues with Dashboard Widgets in the US1 Region

Minor Resolved View vendor source →

ThousandEyes experienced a minor incident on July 23, 2026 affecting Reports and Dashboards, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 01:48 PM UTC
Resolved
Jul 23, 2026, 04:57 PM UTC
Duration
3h 8m
Detected by Pingoru
Jul 23, 2026, 01:48 PM UTC

Affected components

Reports and Dashboards

Update timeline

  1. investigating Jul 23, 2026, 01:48 PM UTC

    Dashboard widgets are not showing the last 30 minutes of data for the Endpoint Scheduled Tests data source in US1. We are investigating the issue.

  2. monitoring Jul 23, 2026, 02:40 PM UTC

    The display of data in Dashboard widgets for the Endpoint Experience Scheduled Tests data source in US1 is delayed by approximately 20 minutes. Data processing has resumed, and widgets are expected to be up to date by Jul 23rd at 14:40 UTC.

  3. monitoring Jul 23, 2026, 02:52 PM UTC

    Data availability has been restored and we are monitoring the system.

  4. resolved Jul 23, 2026, 04:57 PM UTC

    This incident has been resolved.