ThousandEyes incident

Connected Devices Agent Availability Issues in EU Region

Minor Ongoing View vendor source →

ThousandEyes is currently experiencing a minor incident affecting Connected Devices Agent Registration and Connected Devices Test Assignment, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 04:34 PM UTC
Resolved
Ongoing
Duration
● 2h 14m
Detected by Pingoru
Jun 25, 2026, 04:34 PM UTC

Affected components

Connected Devices Agent RegistrationConnected Devices Test Assignment

Update timeline

  1. investigating Jun 25, 2026, 04:34 PM UTC

    We are investigating platform degradation for connected devices agents. Customers will experience delayed test measurements and may have delayed agent registration

  2. identified Jun 25, 2026, 04:55 PM UTC

    The issue has been identified and our engineering team is currently working in restoring the service.

  3. monitoring Jun 25, 2026, 05:35 PM UTC

    A fix has been implemented and we are monitoring the results.