ThousandEyes incident

Invalid URLs in APIv6 calls

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on October 9, 2025 affecting API Availability, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 07:32 PM UTC
Resolved
Oct 09, 2025, 08:57 PM UTC
Duration
1h 24m
Detected by Pingoru
Oct 09, 2025, 07:32 PM UTC

Affected components

API Availability

Update timeline

  1. monitoring Oct 09, 2025, 07:32 PM UTC

    Between 12:30 UTC and 18:45 UTC on October 9th 2025, customers may have experienced issues where URLs returned on the responses from the v6 API endpoints were invalid. APIv7 endpoints were not impacted. Our team has identified the underlying cause and a fix has been deployed.

  2. resolved Oct 09, 2025, 08:57 PM UTC

    This incident has been resolved.