ThousandEyes incident

Service Degradation Affecting Private BGP Monitors

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on November 4, 2025 affecting Private BGP Collection & Processing, lasting 14h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 06:47 PM UTC
Resolved
Nov 05, 2025, 09:11 AM UTC
Duration
14h 24m
Detected by Pingoru
Nov 04, 2025, 06:47 PM UTC

Affected components

Private BGP Collection & Processing

Update timeline

  1. monitoring Nov 04, 2025, 06:47 PM UTC

    Summary: We observed delays in the ingestion of data from Private BGP Monitors between 17:30 and 18:30 UTC. Impact: During this period, customers may have experienced delays when visualizing BGP results for Private BGP Monitors. Status: Our engineering team has implemented a fix to mitigate the issue, and data ingestion has returned to normal. We continue to monitor the situation closely.

  2. resolved Nov 05, 2025, 09:11 AM UTC

    The incident has been resolved.