ThousandEyes incident

Issues with SamKnows One login

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on November 10, 2025 affecting Connected Devices (Formerly SamKnows), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 12:21 PM UTC
Resolved
Nov 10, 2025, 12:42 PM UTC
Duration
20m
Detected by Pingoru
Nov 10, 2025, 12:21 PM UTC

Affected components

Connected Devices (Formerly SamKnows)

Update timeline

  1. identified Nov 10, 2025, 12:21 PM UTC

    SamKnows One login was not available between 11:42 and 12:10 UTC. We are checking the current status.

  2. monitoring Nov 10, 2025, 12:24 PM UTC

    The issue is mitigated, we are monitoring its status.

  3. resolved Nov 10, 2025, 12:42 PM UTC

    This incident has been resolved.