ThousandEyes incident

Filters in Path visualisation view not working

Notice Resolved View vendor source →

ThousandEyes experienced a notice incident on January 28, 2026 affecting Platform Availability, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 05:24 AM UTC
Resolved
Jan 28, 2026, 05:34 AM UTC
Duration
10m
Detected by Pingoru
Jan 28, 2026, 05:24 AM UTC

Affected components

Platform Availability

Update timeline

  1. monitoring Jan 28, 2026, 05:24 AM UTC

    Customers may have experienced a temporary issue during which filters in the Path Visualization view were not functioning as expected and Path visualisation having readability issues on 28th Jan, 3.45 am - 4.34 am UTC. The issue has now been identified and resolved, the filter functionality in the Path Visualization view is operating as expected.

  2. resolved Jan 28, 2026, 05:34 AM UTC

    This incident has been resolved.